04/12/2007 00:00

FIX: Outgoing E-Mail Server for TMnet users

Dear Valued Customer,

We would like to inform you that, TMnet has blocked Outbound SMTP traffic or Port 25 from it's Dynamic IP Streamyx and TMnet dial up network starting from 3rd December 2007.

With this implementation, Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be allowed, Therefore customers that using our SMTP server for e-mail sending might be encountering errors and facing problem in sending e-mails.

To overcome this problem, we have created an alternative SMTP Port for all our clients. Customers that facing this problem could change their SMTP port from 25 to 2525 or 26

Please visit the following guide on how to change the default SMTP port number .
http://system.egnarosoft.com/support/knowledgebase.php?action=displayarticle&catid=3&id=58

How to set "My Server Requires Authentication", please refer to:
http://system.egnarosoft.com/support/knowledgebase.php?action=displayarticle&catid=3&id=97

P/s: This problem is only affecting certain streamyx users, and ISP that NOT blocking port 25 will not be affected.

More details about TMnet's blocking on port 25, please refer to the following link
http://www.tm.net.my/tmnet2006/contents/corporate/news_details.cfm?id=1411&type=News&pg=1

Thank you,

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